FRANKSTON Council overcharged all properties while collecting rates this year.
Council estimates that each property was overcharged by an average of 53 cents. Around $30,000 worth of overcharged rates will be refunded to Frankston residents.
A statement on council’s website read that “there was a minor calculation error in the number of properties assessed. Council officers discovered the error while preparing annual compliance documents for the Essential Services Commission – which administers the rate-capping system for local government. The compliance documents are a requirement for all Victorian local government areas.”
“As a ratepayer, you don’t need to do anything. The overcharged amount will be credited back to you and appear on your next rates instalment notice. If you paid your rates in full, your credit will appear on your 2021/22 annual rate valuation notice.
“Council has put processes in place to ensure this never happens again.”