Close Menu
  • Home
  • News
  • Sport
  • Entertainment
  • Local History
  • Contact Us
  • Advertise With Us
  • About Us
  • Subscribe
  • Read Our Newspapers Online
    • Read the Latest Western Port News
    • Read the Latest Mornington News
    • Read the Latest Southern Peninsula News
    • Read the Latest Frankston Times
    • Read the Latest Chelsea Mordialloc Mentone News
  • Competition
  • Home New
Facebook X (Twitter) Instagram
Sunday, June 15
Facebook X (Twitter)
MPNEWSMPNEWS
  • Home
  • News
  • Sport
  • Entertainment
  • Local History
  • Contact Us
  • Advertise With Us
  • About Us
  • Subscribe
  • Home New
Breaking News
MPNEWSMPNEWS
Home»News»Home care ‘lost in the queue’
News

Home care ‘lost in the queue’

By Keith PlattAugust 15, 2022Updated:July 16, 2024No Comments2 Mins Read
MARIANNE Dalton waited 11 months before the in-home help arrived that a doctor said she was eligible to receive. But the hours p[rovided were well short of the amount supposed to be provided. Picture: Gary Sissons
Share
Facebook Twitter LinkedIn Pinterest Email

MARIANNE Dalton, of Balnarring, was “placed in a queue” after a doctor said she required the type of in-home help previously provided by Mornington Peninsula Shire.

The shire has handed over its responsibilities for the type of service Dalton was eligible to receive to two commercial providers chosen by the federal government.

The doctor filled out the request for two hours of home help a fortnight in June last year but, after hearing nothing by October, Dalton called the appointed provider mecwacare only to be told that her paperwork had not been misplaced but “I was in a queue, they didn’t have enough staff and COVID meant existing staff were often sick or isolating”.

Christmas came and went and in January she again made contact.

“I told them that to leave people in various levels of stress and distress with not one word makes it obvious their advertising about caring for clients is complete nonsense and not true.”

The company said everyone on their waiting list had been contacted by letter. Dalton did not receive a letter.

“In May, I was to have major surgery, and this was now a crucial issue,” she said. “Since then, a staff member was here on 9 May for 1.5 hours; 27 June, one hour; 12 July, one hour, and I am still waiting for the next visit.

“Fortnightly help for two hours is nothing but a dream.

“In my experience mecwacare don’t communicate or care at all about commitments they make, and the shire is completely negligent in allowing the situation to continue.”

First published in the Southern Peninsula News – 16 August 2022

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Posts

Museums join forces

June 11, 2025

Court win over noise

June 11, 2025

Wastewater talks rejected

June 11, 2025

Cancer survivor advocates for health ‘transformation’ for all women

June 10, 2025
Add A Comment

Comments are closed.

Peninsula Essence Magazine – Click to Read
Peninsula Kids Magazine – Click to Read
Letters to the Editor
Property of the Week

14 Bass Street, McCrae

June 3, 2025
Council Watch

Council adopts ‘fresh vision’ with ‘stronger community ties’

May 6, 2025

Council hubs to stay open despite $389 per visit

April 30, 2025
100 Years Ago This Week

A Costly Joy Ride that ended in the lock-up

June 10, 2025
Interview

Firefighter shows skills from sea to snow

February 5, 2024
Menu
  • Home
  • News
  • Sport
  • Entertainment
  • Local History
  • Contact Us
  • Advertise With Us
  • About Us
  • Subscribe
  • Home New
About

Established in 2006, Mornington Peninsula News Group (MPNG) is a locally owned and operated, independent media company.

MPNG publishes five weekly community newspapers: the Western Port News, Mornington News, Southern Peninsula News, Frankston Times and Chelsea Mordialloc Mentone News.

MPNG also publishes two glossy magazines: Peninsula Essence and Peninsula Kids.

Facebook X (Twitter)
© 2025 Mornington Peninsula News Group.

Type above and press Enter to search. Press Esc to cancel.